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Damrak 96,1012 LP Amsterdam (Map)
Guest score 8.8 (232 Reviews)
 
Hotel details
Guest reviews (232)
Swissotel in Amsterdam - Pictures
Description

Enjoy contemporary luxury in an excellent location, adjacent to the famous Dam Square in the heart of Amsterdam. Behind its historical facade of 19th century buildings, the hotel offers appealing, modern-styled, soundproofed and air-conditioned guest rooms, which provide a calm, comfortable oasis of quiet amidst the hum of the busy city outside.

The Royal Palace, shopping areas and theatres are just around the corner. Exploring the rest of city and country could not be simpler, with the central railway station and metro within walking distance, as well as convenient tram stops just in front and to the back of the hotel.

The hotel's facilities include the international restaurant 'Dam Plaza' with a terrace on Dam Square, a bar, business centre with Internet facilities, fitness area, 24-hour reception desk, luggage storage, roomservice, laundry service, dry cleaning, wired and wireless Internet connection and many more.

For the comfort of all guests, the hotel exercises its legal right to impose certain
House Rules, including those concerning drugs. While some drugs are legalized
in The Netherlands, drugs are not permitted anywhere on hotel's premises.

 Rooms: Select a date to check availability
Room type
Classic
This Classic room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people. The hotel offers appealing, modern-styled, soundproofed rooms with special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside. These rooms have an en-suite bathroom and are fully equipped with air-conditioning, LAN Internet connection, Wireless high-speed Internet connection, 2 to 3 phone lines, voice mail, movie and music on-demand, coffee & tea making facilities, a mini-bar, working desk with ergonomic chair, safe (with electronic plug inside), hairdryer and bathrobe. Non-smoking rooms and connecting rooms are available on request.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Premium
This Premium room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people.

The hotel offers appealing, modern-styled, soundproofed rooms with special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These rooms have an en-suite renovated bathroom and are fully equipped with air-conditioning, LAN Internet connection, Wireless high-speed Internet connection, 2 to 3 phone lines, voice mail, movie and music on-demand, coffee & tea making facilities, a mini-bar, Nespresso machine, working desk with ergonomic chair, safe (with electronic plug inside), Iron and ironing board, trouser press, hairdryer and bathrobe.

Disabled rooms, non-smoking rooms and connecting rooms are available on request.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Junior
This Swiss Business Executive room (Junior suite) has a King-size bed or Twin beds and can accommodate 2 people.

The hotel offers appealing, modern-styled, soundproofed rooms with special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These Suites with a view over Dam Square have a spacious seating area and a large en-suite bathroom with a separate shower. The Suites are fully equipped with air-conditioning, free Modum Internet connection, free Wireless high-speed Internet connection, a portable phone with 2 to 3 phone lines, voice mail, movie and music on-demand, coffee & tea making facilities, a mini-bar, Nespresso machine, DVD player, HiFi set with MP3 connection, working desk with ergonomic chair, safe (with electronic plug inside), iron and ironing board, trouser press, hairdryer, slippers, scale and bathrobe.

Non-smoking Suites are available on request.

The hotel offers complimentary Internet access specially for all 'Suite guests'.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Services Services
Services:
24-hour front desk,Laundry service
General facilities:
Airconditioning, Baby sitting, Bar, Business centre, Conference facilities, Currency exchange, Dry cleaning, Elevator, Fitness centre, Ironing service, Luggage room, Restaurant, Terrace,Access for disabled
Internet:
Paid Wireless internet is available in the hotel..
WiFi: Euro 17,- per 24 hours
Lan: Euro 15,- per 24 hours
Business centre: complimentary high speed internet access
Parking:
Paid parking is available at 8 min from hotel..
Various parking facilities in direct vicinity of the hotel. P1 Parking at Central Station or at the Bijenkorf. Or Parking service SmartParking will pick up your car from the hotel to a parking garage and will bring it back at the price of €20.00 per day + €10.00 registration fee.
Shuttle Service:
Paid shuttle service is available 24/7.
Connexxion airport shuttle. One way ticket: € 13,50. Departs every 30 minutes and the journey takes about 30 - 45 minutes.
Policies Policies
Check-in:
14:00
Check-out:
12:00
Child policy:
1 Child(-ren) up to 11 year(-s) old can stay for free in parents' room..
Baby cot is available free of charge on request. Extra bed for children under 11 years of age is free of charge on request available. Extra bed for guests older then 11 years is €75.00 per night.
Tax:
Excluded. 5 %
Rooms:
109
Hotel location Hotel location (Map)

Swissôtel Amsterdam is located in the heart of the historic city centre, at Dam Square and only 7 minutes walking distance from Central Station.

The Swissôtel Amsterdam is located nearby the 'Koninklijk Paleis' (Royal Palace), the 'Kalverstraat' (shopping street), the 'Magna Plaza' shopping centre and Madame Tussauds.

Many other tourist attraction are also in the direct vicinity of the hotel, like the canal tours, the Anne Frank House, the Rembrandt House and the Amsterdam Historic Museum.

How to reach the hotel? How to reach the hotel?

How to reach the hotel

1)From Schiphol Airport: Every 20 minutes there is a train running from the Airport to Central Station. When you arrive at the airport and you reach the central hall there is a big sign with the train information. The trains to the Central station are running from 05:40 AM to 00:30 AM (go to step 2). A one way ticket is about €3,60.

2) From Central Station: Central Station is about 7 minutes walking distance from the hotel but you can also take the tram until the 1st tram stop (line 4, 16, 24, 25). The trams in Amsterdam are normally running from: 07:00 AM to 01:00 AM.

The guest reviews are submitted by our customers after their stay at the Swissotel Amsterdam. Below are opinions of guests that reflected their own experiences after their stay at this hotel.
Review type
Purpose
8.8
Guest score
Based on 232 Reviews
All reviewers
Young couple
Family with young children
Travelling with friends
Solo traveller
Mature couple
Family with older children
All purposes
Business trip
Events
Leisure city trip
Romantics trip
General Impression
8.8
Service & Facilities
8.6
Hotel Staff
9.1
Price/Quality
8
Cleanliness
8.9
Location
9.5
GORDIN
Travelling with friends
24 Aug 08
Travelling with friends
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Hayes
Travelling with friends
20 Aug 08
Travelling with friends
9.3
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Very helpful staff. food quality and presenation was good.
Coffee shop staff, unorganised and we saw quite a few poeple leave their tables because waiters did not appear.
Hancock
Mature couple
18 Aug 08
Mature couple
9.3
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
We chose a junior suite and we had a spacious room overlooking dam square. we were allowed early access to the room and all staff were very friendly and helpful. the hotel was very central to all attractions with easy access to trams.
Anonymous
16 Aug 08
9.7
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Second time staying with you, will be back next year, that speaks volumes, will be recommending it to friends!
Mulvik
Young couple
12 Aug 08
Young couple
8.7
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Rebecca Jummun
Travelling with friends
11 Aug 08
Travelling with friends
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
The staff were very helpful to us at all times. the hotel had a nice relaxed atmosphere. in a fabulous location next to dam square, 10 min walk (with suitcases) from the central station and a 2 min walk to the nearest tram stop. overall a very good experience!
Anonymous
Travelling with friends
11 Aug 08
Travelling with friends
8.2
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Clean, friendly and efficient.
As with all hotels in amsterdam - room was small considering the price.
Anonymous
Young couple
10 Aug 08
Young couple
9
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Central location
Mr M Simpson
Mature couple
06 Aug 08
Mature couple
9.7
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Very good
Croonen
Mature couple
03 Aug 08
Mature couple
7.3
General impression
7
Service & Facilities
7
Hotel Staff
7
Price/Quality
7
Cleanliness
8
Location
8
TELFORD
Mature couple
02 Aug 08
Mature couple
8.5
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Anonymous
Family with young children
01 Aug 08
Family with young children
8.7
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Weisman
Travelling with friends
01 Aug 08
Travelling with friends
9.5
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Great location ,perfect service
Laurent
Solo traveller
01 Aug 08
Solo traveller
9.7
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Mr And Mrs Wren
Young couple
28 Jul 08
Young couple
9.3
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
The hotel was very clean and the staff very friendly the room was very comfortable and a good size.
The breakfast was a bit measle and expensive.
Anonymous
Travelling with friends
22 Jul 08
Travelling with friends
9.3
General impression
8
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
8
Location
10
Anonymous
Travelling with friends
15 Jul 08
Travelling with friends
8.7
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
The desk staff was terrific.
I did not like the restaraunt at all
Elena Rego
Travelling with friends
07 Jul 08
Travelling with friends
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Awesome customer service !! all the staff was eager to assist in whatever needed.....making reservations, buying tickets, offering opinions, suggestions for dining options, etc. and always with a smile
Absolutely none
Anonymous
Mature couple
29 Jun 08
Mature couple
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Staff very helpful, location excellent. very quiet despite the location (except for the drunk in the alley - but he was only noisy for about 1 minute!!),
Not really
Anonymous
Young couple
03 Jun 08
Young couple
9.2
General impression
8
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Everything was pretty great. we got a huge bed, nice view of the dam square and the best part was we didn't take a taxi or a tram or anything the entire stay!! everything was within walking distance.
Anonymous
Travelling with friends
08 Jun 08
Travelling with friends
9
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Ideal central location, friendly, helpful staff
Shortage of mirrors in room - although this was a superior room no dressing table / decent mirror. clean but cramped bathroom.
Lawrence
Family with older children
03 Jun 08
Family with older children
8.5
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Reception staff very freindly and helpfull
The breakfast was expensive and not worth the money
Anonymous
Mature couple
03 Jun 08
Mature couple
8.2
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
7
24 hour room service, including warm meals.
Too noisy area in the center of amsterdam. windows are not completely soundproof - we had to change to another room.
JOAN BILLING
Family with young children
26 May 08
Family with young children
8.5
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
10
Location
10
Anonymous
Solo traveller
10 May 08
Solo traveller
9
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Great location at the dam square. very friendly and helpful staff. room was a nice size.
Additional cost for internet in the hotle room. however, there is a business centre with free internet access.
Howard E. Abrams
Solo traveller
07 May 08
Solo traveller
6.8
General impression
7
Service & Facilities
5
Hotel Staff
8
Price/Quality
5
Cleanliness
8
Location
8
Air conditioning was advertised but not actually available. rather than admit the truth, they told one lie after another. and the rooms are very small. the bed was not up to the standard of a $400 per night hotel.
Anonymous
Mature couple
03 May 08
Mature couple
7.2
General impression
7
Service & Facilities
8
Hotel Staff
8
Price/Quality
5
Cleanliness
7
Location
8
Anonymous
Mature couple
04 May 08
Mature couple
8.3
General impression
8
Service & Facilities
7
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Very well located in amsterdam. friendly staff.
Quite noisy from early morning.
Anonymous
Young couple
20 Apr 08
Young couple
8.2
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Nice and quiet in spite of being so central and next to a travelling funfair!
Seemed rather expensive!
Anonymous
Mature couple
01 May 08
Mature couple
9.5
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
We enjoyed it very much, nice location and we recieved very good service
The cost, of course the us dollar didn't help