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Dam 9,1012 JS Amsterdam (Map)
Guest score 8.5 (332 Reviews)
 
Hotel details
Guest reviews (332)
NH Grand Hotel Krasnapolsky in Amsterdam - Pictures
Description
NH Grand Hotel Krasnapolsky, a landmark dating back to 1865, is situated in the middle of the Dam in the lively heart of the characteristic old centre of Amsterdam. The Anne Frank House, the Red Light District (de Wallen), the Van Gogh Museum and the Heineken Beer Brewery are all in the immediate vicinity and are most certainly worthwhile to visit during your stay.

The hotel offers a Summer Garden and a monumental Winter Garden where you can enjoy an extensive breakfast buffet in the morning. In a-la-carte restaurant Reflet you can enjoy assorted French oriented dishes in belle époque style. For fans of the oriental cuisine, restaurant Shilbli Bedouin is an excellent choice. The Wynand Fockink Distillery, dating back to 1679, where you can taste and buy jenevers and liqueurs, is the eldest distillery in Amsterdam. The Lounge offers connoisseurs its house tea selection, liqueurs and a royal view of the Dam. The Golden Palm Bar offers assorted top-class cocktails.

Our team of concierges is happy to answer all your questions and fulfil all your wishes during your stay; ranging from bike rental to a boating tour along the canals from our private landing jetty to discover the city’s many faces.
Furthermore the hotel has a fitness centre and a Jacuzzi, massage service, valet parking and in-house security.

The hotel disposes of its own guarded parking lot (at extra charge), with all bus and tram connections directly opposite. The Central Station takes only 5 minutes and in 25 minutes you are at Schiphol airport.

For reservation from 10 rooms and more the group booking policy will apply, which can be advised upon request at EasyTobook.com.
 Rooms: Select a date to check availability
Room type
Disabled
This Disabled room has 2 separate beds and can accommodate 2 people. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Standard
This Standard room has a king-size bed and can accommodate 2 people. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Executive
This Executive room has a queen-size bed and can accommodate 2 people. Spacious Executive room mainly situated in the quietly located Royal Wing. These elegant executive rooms offer every comfort in a luxurious environment. The rooms with bay windows are fitted with double-glazing and offer a view of the city of Amsterdam. All the rooms in the Krasnapolsky Hotel Amsterdam are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Executive
This Executive room has a king-size bed and can accommodate 2 people. Spacious Executive room mainly situated in the quietly located Royal Wing. These elegant executive rooms offer every comfort in a luxurious environment. The rooms with bay windows are fitted with double-glazing and offer a view of the city of Amsterdam. All the rooms in the Krasnapolsky Hotel Amsterdam are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Royal
This Royal View Room has a king-size bed and can accommodate 2 people. Spacious Royal View room mainly situated in the quietly located Royal Wing. These elegant rooms offer every comfort in a luxurious environment. The rooms with bay windows are fitted with double-glazing and offer a view of the city of Amsterdam. All the rooms in the Krasnapolsky Hotel Amsterdam are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Executive
This Executive room has 2 separate beds and can accommodate 2 people. Spacious Executive room mainly situated in the quietly located Royal Wing. These elegant executive rooms offer every comfort in a luxurious environment. The rooms with bay windows are fitted with double-glazing and offer a view of the city of Amsterdam. All the rooms in the Krasnapolsky Hotel Amsterdam are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Junior
This Junior Suite can accommodate 2 people. Our luxurious suites are modern styled, with a lot of natural materials and warm colors. The NH Krasnapolsky Hotel Suite exists out of a sleeping area and a separated living room. This makes this suite perfectly suitable for business as well as leisure stays. In the luxurious bathroom you can enjoy your whirlpool. Entering this suite, you will find a surprising V.I.P. treatment with fresh flowers, a newspaper of your choice and a nice welcome present.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Standard
This Standard room has a queen-size bed and can accommodate 2 people. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable. 
 
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Standard
This Standard Single room has a single bed and can accommodate 1 person only. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Toilet, Wake-up calls, Wired Internet, Working Desk,WiFi Internet connection
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Standard
This Standard Twin room has 2 separate beds and can accommodate 2 people. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable. 
 
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Standard
This Standard Triple room can accommodate 3 people. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable. 
 
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Advanced
This Advanced booking is based on 2 people. All rooms are equipped with free coffee and tea making facilities, hair dryer, safe, air conditioning, IDD telephone, mini bar, trouser press and cable television with an in-house film channel. Booking Conditions
- Your reservation can NOT be cancelled or changed. 
- The hotel will charge your credit card for the first night on day of arrival and is non refundable.
- Reservations will only be accepted with valid credit card details.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: The selected room(s) can not be cancelled or changed. (details)
Cancellation policy: Attention! The selected room(s) can not be cancelled or changed. After booking this hotel room, the hotel can charge your creditcard for the complete stay.
Suite
This Suite has a king-size bed and can accommodate 2 people. Our luxurious suites are modern styled, with a lot of natural materials and warm colors. The NH Krasnapolsky Hotel Suite exists out of a sleeping area and a separated living room. This makes this suite perfectly suitable for business as well as leisure stays. In the luxurious bathroom you can enjoy your whirlpool. Entering this suite, you will find a surprising V.I.P. treatment with fresh flowers, a newspaper of your choice and a nice welcome present.

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 27.50 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Bed
"2 nights B&B package"

- Overnight stay in a Standard room
- Breakfast included
- 2 night minimum stay

Please note: All reservations made for and during the IBC congress (9 – 16 September 2008) can not be cancelled or amended. The hotel will charge the credit card for the total amount of the stay and is non refundable.

Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Heating, Mini-bar, Pay-TV, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Included
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for NH Grand Hotel Krasnapolsky have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Services Services
Services:
24-hour front desk, Car rental desk,Laundry service
General facilities:
Access for disabled, Bar, Conference facilities, Currency exchange, Dry cleaning, Elevator, Fitness centre, Garden, Luggage room, Pets are allowed, Restaurant,Terrace
Internet:
Paid Wireless internet is available in the hotel..
Internet Services, WiFi Wireless Lan
Parking:
Paid parking is available at the hotel..
NH Grand Krasnapolsky Hotel offers paid parking for its guests. Costs are €3.75 per hour and €47.50 per 24 hrs.
Shuttle Service:
Paid shuttle service is available 24/7.
You can take the conexxion shuttle bus from the airport to the hotel. One way tickets are €13.50.
Policies Policies
Check-in:
15:00
Check-out:
12:00
Child policy:
1 Child(-ren) up to 12 year(-s) old can stay for free in parents' room..
A free cot and free extra bed are available on request. An extra bed for older children and adults is available on request at a charge of 80 Euros. Breakfast for children: 50% discount .
Tax:
Excluded. 5 %
Rooms:
468
Hotel location Hotel location (Map)

NH Grand Krasnapolsky Hotel Amsterdam is located on Dam Square, in the heart of Amsterdam’s characteristic old centre. Trend-setting shopping streets are just around the corner just as cultural tours de force such as the Royal Palace, "Beurs van Berlage" and the "Nieuwe Kerk".

Amsterdam Central Station is seven minutes away by foot, and it is only a half-hour journey from there to Schiphol Airport.

A shuttle bus to Schiphol is at your disposal, departing every 30 minutes from 5 o’clock in the morning to 8 o’clock in the evening.

The Krasnapolsky Hotel Amsterdam also has its own landing dock for boats.

How to reach the hotel? How to reach the hotel?
*How do I get to the NH Grand Krasnapolsky Hotel by public transport? :

1) From SCHIPHOL AIRPORT: Every 20 minutes there is a train running from the Airport to Central Station. When you arrive at the airport and you reach the central hall there is a big sign with the train information. The trains to the Central station are running from 05:40 AM to 00:30 AM (go to step 2)

2) From CENTRAL STATION: You dont have take the tram, you can walk to the hotel +/- 2 min. the trams in Amsterdam are running normaly from: 07:00 AM to 01:00 AM
The guest reviews are submitted by our customers after their stay at the NH Grand Hotel Krasnapolsky Amsterdam. Below are opinions of guests that reflected their own experiences after their stay at this hotel.
Review type
Purpose
8.5
Guest score
Based on 332 Reviews
All reviewers
Young couple
Family with young children
Travelling with friends
Solo traveller
Mature couple
Family with older children
Travelling with group
All purposes
Business trip
Events
Leisure city trip
Honeymoon
Romantics trip
General Impression
8.5
Service & Facilities
8.3
Hotel Staff
8.3
Price/Quality
7.6
Cleanliness
8.6
Location
9.6
Shelton
Young couple
17 Aug 08
Young couple
8
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
8
Anonymous
Travelling with friends
17 Aug 08
Travelling with friends
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
They sorted out the mess from booking through your website. you had reserved single rooms for 2 people sharing????? the advanced booking does not specify the type of room you need!!!!!
They tried to fob us off at first, then they were very helpful when they realised the mistake. we ended up having 2 bed apartments which was very nice.
Anonymous
Young couple
10 Aug 08
Young couple
9.3
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Anonymous
Family with older children
28 Jun 08
Family with older children
8.7
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
10
Service was good and the breakfast was fantastic
Ellison
Family with older children
04 Aug 08
Family with older children
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Super location,very good in every way.thankyou
Anonymous
Travelling with group
03 Aug 08
Travelling with group
7.8
General impression
7
Service & Facilities
5
Hotel Staff
7
Price/Quality
8
Cleanliness
10
Location
10
Anonymous
Solo traveller
27 Jul 08
Solo traveller
9
General impression
10
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
10
Room facilities and cleanliness
The breakfast room in the winter garden was too busy and too expensive for what was offered
Pender
Young couple
13 Jul 08
Young couple
8.8
General impression
10
Service & Facilities
10
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
The rooms were cleaned when we were out and we were not disturbed when we were in the room, even though the other rooms were being cleaned beside us.
Yes, i left my phone in the hotel room and i phoned the hotel three times and they said they would ring me back and they didn't, the third time i rang they just said that they don't have anything left in from my room, they didn't sound like they had specifically enquired to anyone about my phone. also we were on honeymoon and i requested a smoking room with a nice view and i got a non smoking room (but i think they are all now non smoking so that was ok) but the view was just looking onto another wall and roof.
Cooper
Family with young children
18 Jul 08
Family with young children
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Nice place
AVRUM B SCHONWALD
Mature couple
12 Jul 08
Mature couple
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Staff was great and very responsive and helpful. location was terrific.
Room was located over a street which tended to be noisy late into the night.
ABESSINIO
Mature couple
02 Jul 08
Mature couple
8.7
General impression
10
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
10
Anonymous
Mature couple
19 Jun 08
Mature couple
8.2
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
7
Location
10
At the time of booking (back in march) we booked a junior suite and requested it be a smoking room. on check in, we were told that there were no smoking suites available at all due to the new laws coming into effect on 1st july. we were disappointed that we had not been informed before check in that this would be a problem. after 30 minutes of the hotel staff trying to find a standard smoking room that might be available they eventually gave us a suite but were asked to open the window to smoke through it. after that, the bins weren't emptied on a daily basis, the bathroom towels were not fully replaced each day, and the toiletries were not suitable for a man to use.